Who We Serve

Pool Operations Support for Property Managers

Protect occupancy, reduce surprises, and keep every property swim-ready with a partner that provides proactive care, clear communication, and dependable follow-through.

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Operational Focus

Operational Priorities We Plan Around

Reliable weekly routes and turnover-aware scheduling
Clear service notes and photo-backed documentation
Simple approval workflows for repairs and upgrades
Portfolio-friendly communication and invoicing options

Support Model

How Blue Olive Supports Property Managers

Predictable Scheduling

We build service plans around your portfolio cadence so your teams know what to expect every week.

Actionable Reporting

Visit summaries, photos, and issue notes help you make fast decisions and keep owners informed.

One Vendor, Full Support

From recurring care to repairs and project work, we can support single sites or full property sets.

FAQ

Frequently Asked Questions

Recurring Service Plans and Scheduling

Do you offer recurring pool cleaning?

Yes. We offer recurring cleaning and maintenance designed for consistent water quality and equipment protection.

Do you offer year-round recurring service?

Yes. Our recurring service is designed for year-round care and predictable outcomes.

How often do you service residential pools?

Residential pools are serviced weekly year round.

How often do you service STR and commercial pools?

During peak season, STR and commercial pools are typically serviced twice weekly based on turnover patterns. During the off-season, they are typically serviced once weekly.

What is peak season and off-season?

Peak season is March through October. Off-season is November through February.

Do you offer different high-season and off-season rates?

For recurring service plans, we bill a consistent monthly rate year-round based on total annual visits and service needs.

Can you plan visits around guest turnovers?

Yes. For STRs and commercial properties, we plan around turnover patterns when provided with check-in and check-out schedules.

What happens if I request service less than two business days before check-in?

Last-minute requests may not be guaranteed and may incur a trip fee if a separate visit is required.

Property Managers

Do you work with property managers who already have cleaning covered?

Yes. We can support portfolios with repairs, upgrades, inspections, and project work while integrating smoothly with existing operations or handle all cleaning, maintenance and repairs.

Can you also take over recurring service if we want one vendor?

Yes. If you prefer to consolidate vendors, we can provide recurring cleaning alongside repairs, leak detection, and projects.

What do you need to onboard a portfolio?

Property addresses, access notes, equipment basics, preferred reporting cadence, and an approval workflow for repairs and projects.

Can you invoice per property or as one?

Yes. We can invoice per property or provide a consolidated invoice depending on your preference.

Billing and Fees

How does billing work for recurring service?

We bill a consistent monthly rate based on total annual visits and service needs.

What is the trip fee and when does it apply?

A trip fee of $85 applies when a separate, unscheduled visit is needed for a non-repair item outside of your regular service. It does not apply to repair calls.

What is your after-hours fee?

If an after-hours call is needed due to guest misuse or negligence, an after-hours fee of $150 applies, plus parts and repair time. If not due to guest actions, we charge only for parts and time.

What happens if a visit takes longer than expected?

If a visit exceeds the included time, additional time is billed at $30 per additional 30 minutes. We track time using before and after photos and our pool management system.

Next Step

Need Portfolio-Level Pool Support?

Share your property list and service expectations. We will map a plan that fits your schedule and operating model.

Request a Portfolio Quote